18+ years seeing over 19000 patient visits in the Chiropractic industry helping to grow a practice and patient retention with proven simple steps in sales, communication and case management etc! The #1 skill every staff member needs to learn is the art of communication! Stop talking and start listening! The doctor or staff member must take a minute to read the patient intake form! The most important part of the day 1 consult is allowing the patient to originate their story by simply asking the patient questions! If you feel stuck or need help teaching your staff how to step up to take pressure off the doctors so you can continue to help current patients and keep growing a successful practice then reach out to me right now!