With a robust background in IT Asset Management, software license management, contract management, and process improvement, I bring a wealth of expertise to enhance organizational efficiency. My experience within roles such as ITSM Asset and Process Coordinator at Provincial Health Service Authority, IT Business Analyst and Contract Manager at Vale Mining, and IT Business Analyst at SLE can help you improve your business or career. I hold a Business Management degree from BCIT, an MBA in Project Management from Getúlio Vargas Foundation (Brazil) and a Computer Science degree from FAESA (Brazil). Certified in ITIL V4 Foundation, COBIT Foundation 4.1, and as a Certified Asset Management Professional (CAMP), I am equipped with the strategic skills and technical knowledge to drive impactful results in IT operations and asset management.