With over 15 years of general IT experience, I lead a team of solutions engineers and architects that help identify core technical use cases that will prove the most business value to prospects. During the sales cycle, the demo and technical validation can make or break a customers journey to purchase. I help identify critical use cases and prove those use cases by any means necessary. As an ever learning network engineer, my main area of focus is helping people understand the complexity of data in the network. The network can hold 1000s of data points. identifying the most critical datapoints can help make data driven decisions when it comes to understanding the overall impact the network has to end users. Understanding how to present network data to consumers can make troubleshooting lighting fast or extremely slow.